With the rapid adoption of NFC technology, now’s the time to read up on mobile wallets. Imagine a world where waiting for the customer ahead of you to count out coins is not only dwindling but non-existent. Imagine a world where you won’t even have to fumble around for your bank card for small transactions; just use the phone that’s already in your hand.
Statista has compiled an infographic illustrating all the data you need to know about mobile wallets.
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Christmas is coming fast, and more and more people are opting to use mobile technology to shop for their loved ones.Read More
Push messaging is a feature that is available through a native mobile application (NATIVE = an app that is downloaded rather than viewed through a browser) that offers marketers an incredible amount of functionality. Since native apps require users to download an app, the user has invited marketers into their pocket, living room, office and basically wherever the user brings their smartphone. Therefore marketers can capitalize on contextual messaging to deliver sales promotions, product awareness messaging and other direct marketing tactics.
Geo-fencing or GPS Alerts
Due to the mass adoption of mobile and smartphone technology, users have begun to demand tailored messaging that meets their needs and objectives. GPS has become an incredible feature for marketers, because it allows them to deliver contextual messaging to their customers and prospective customers.
Interested in mobile statistics and mobile marketing? You may also like: Charts: Worldwide Smartphone Market Share and Trends, What is Push Messaging and why is it so Powerful?, 6 Things to Consider when Building a Mobile App
I am going to use a big box store as an example. A user watching television notices a big box store, they frequently shop at, has a mobile application. They download the application because they were made aware that the app offers deals, sales and other benefits such as a store locator and hours of operation.
Upon download the user is asked a brief set of questions to determine their preferences.
- What are the departments you shop in most (secondary and tertiary as well)
- What are your favorite brands?
- What type of products would you like to receive alerts about
- Where are your favorite stores (GPS based through a store locator)
Upon completion of an initial customer assessment, the user is telling the mobile application their preferences. Therefore since they have set their favorite departments, brands, products and stores, marketers are able to deliver relevant messages.
Let’s go through the purchase decisions, involvement steps and channel relationships
1. The user/customer wakes ups in the morning and decides they would like to go to a big box store
2. They get in their car and drive to the store, not expecting to buy more than one new product
3. Since they have preset their preferences (favorite stores, products, brands, departments) and they have downloaded the app, as soon as they walk into the store push messaging, is sent to their smartphone with contextual content
4. The user opens and views the contextual content and puts their phone back in their pocket
5. Since preferences have been set, geo-fencing can provide messaging when a customer walks by one of their favorite brands, departments, products etc.
6. The user puts items in their cart that they may not have noticed and checks out
7. The application stimulates buying and improves sales and ultimately channel relationships because the big box store is making more purchase orders through their suppliers
8. Not only, does the app provide increased sales and channel relationships, but it also provides data about consumers who own smartphones and what they are looking for while at the point of purchase. Therefore retailers are able to improve their supply chain through demand metrics.Read More
Key Facts about the Mobile Environment
- Android (GOOG) and iOS (AAPL) powered 85% of all smartphones shipped in the second quarter of 2012 (2Q12)
- BlackBerry (RIMM) and Symbian (NOK), two pioneers and former leaders of the smartphone market, both saw their market shares fall below five percent. Although Blackberry’s market share has fallen drastically, they have been focusing on developer relations, increasing their app inventory, and streamlining their Blackberry 10 operating system
- Success in the market can be traced directly to Samsung
- Samsung devices accounted for 44 percent of all Android smartphones shipped in the 2nd Quarter of 2012
- Samsung totalled more than the next 7 Android vendors combined
- Many other Android vendors are re-establishing
- Posted double-digit growth
- Demand for Apple’s flagship smartphone has cooled off now that the device has been available since October
- iOS remained the solid number two operating system behind Android worldwide
- One of the pioneers and former leaders in the worldwide smartphone market
- Currently revamping their operating system and transitioning to Blackberry 10
- Seamless app porting from the Android system to Blackberry 10 could allow them to obtain app inventory very quickly and retake market share
- For years the world’s most shipped OS
- 62.9% drop registered was its sharpest year-over-year drop ever
- Due to Symbian decline, Nokia decided to make Windows their primary mobile operating system
- Narrowed the gap between itself and BlackBerry
- Share gains it made last quarter are due mostly to Nokia, which almost doubled its Lumia/Windows Phone shipments sequentially
- Windows Phone is still a distant competitor to Android and iOS
- Microsoft will need to generate additional momentum from Windows Phone 8 devices, which will be introduced October 26th, 2012
- A category largely comprised of Samsung’s Bada shipments
- Declined on a year-over year basis as Samsung’s smartphone sales are increasingly Android centric
- Linux OS dependent vendors such as Panasonic are also migrating to Android, which contributed to the year-over-year decline.
Charts Relating to the US market: